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Website Terms & Conditions

Terms & Conditions
TERMS OF USE
For the us.marimekko.com Website

By accessing this Website, you agree to be bound by the Terms and Conditions set forth herein.  If there is anything you do not understand please email any inquiry to usa.customerservice@marimekko.com. If at any time you do not agree to these Terms and Conditions, please do not use this Website.
This Website is operated by Marimekko North America LLC ("us/we"), the owner of the exclusive rights to use the MARIMEKKO trademarks, logos and trade dress (“Marks”) in North America. “Website” means the website located at us.marimekko.com, and any subsequent URL which may replace it, and all associated micro sites. "You/your" means you as a user of the Website. “User” means all users of this Website. We offer this Website, including all information and services available from this Website, to you conditioned upon your acceptance of all the terms, conditions, policies and notices stated herein. Your continued use of this Website constitutes your agreement to these Terms of Use.
You shall not use the Website for any illegal purposes, and you will use it in compliance with all applicable laws and regulations. You shall not use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired. You agree not to attempt any unauthorized access to any part or component of the Website. 

1. Intellectual Property Ownership and Use
1.1 You acknowledge and agree that the Marks, copyrights and any and all other intellectual property rights in all material or content contained within this Website shall remain at all times vested in us.

1.2 We grant you a limited, revocable, non-exclusive right to access and make use of the Website as our customer. However, you shall not: a) reproduce, duplicate, copy, sell or otherwise exploit the Website or any image, page layout, page design, trade dress, trademark, logo or other content (“Site Content”) for any commercial purpose; b)  use a robot, spider or data mining or extraction tool or process to monitor, extract or copy Site Content; c) use any meta tags, search terms, key terms, or the like that contain the Website’s name or the Marks; d) engage in any activity that interferes with the Website or another user’s ability to use the Website; e) modify, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the Website and the goods or services offered on the Website; or f) assist or encourage any third party in engaging in any activity prohibited by these Terms of Use.

1.3  You may not use any of the Marks without our prior written permission. 

1.4 All materials and content contained within the Website, including but not limited to the text, graphics, logos, button icons, images, audio clips, video clips, articles, posts and data compilations appearing on the Website, are owned by us and are protected by U.S. and foreign trademark and copyright laws. No portion of the materials or content on these pages may be reprinted or republished in any form without our express written permission.

2. Infringement Notice
2.1 We respect the intellectual property rights of others and require that our users do the same. If you believe your work has been copied in a manner that constitutes copyright infringement, or you believe your rights are otherwise infringed or violated by anything on the Website, please notify us by sending an email to the following address: usa.customerservice@marimekko.com.

2.2 In order for us to more effectively assist you, the notification must include all of the following: 

a. A physical or electronic signature of the owner of the right claimed to be infringed or the person authorized to act on the owner’s behalf; 

b. A description of the copyrighted work or other right you claim has been infringed or violated; 

c. Information reasonably sufficient to locate the material in question on the Website; 

d. Your name, address, telephone number, e-mail address and all other information reasonably sufficient to permit us to contact you; 

e. A statement by you that you have a good faith belief that the disputed use is not authorized by the rightful owner, its agent or the law; and 

f. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the owner of the right claimed to be infringed or violated or are authorized to act on behalf of the owner. 

3. Errors and Inaccuracies
We strive to provide complete, accurate, up-to-date information on the Website. Unfortunately, despite those efforts, human or technological errors may occur. The Website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice. 

4. Changes to Website or These Terms and Conditions 
4.1 Other than as may be required by law, we reserve the right to modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you, and you confirm that we shall not be liable to you or any third party for any modification to withdraw or withdrawal of the Website or any portion of it. 

4.2 We may alter these terms and conditions from time to time, and your use of the Website (or any part of the Website) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. If you do not agree to any change to the Terms and Conditions then you must immediately stop using the Website. 

4.3 The Website is subject to constant change. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website. 


5. External Sites and Resources

We are not responsible for the availability of any websites owned or controlled by third-parties, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of any third party websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such third-party external sites or resources. 

6. Orders, Price and Resale
Nothing on the Website constitutes a binding offer to sell products described on the Website or to make such products available in your area. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation or after your credit card has been charged. The prices displayed on the Website are quoted in U.S. dollars and must be paid in U.S. dollars.  In the event a product is listed at an incorrect price, we have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account.

7. Product Information 
You acknowledge that the particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors and look of products offered on the Website. 

8. Online Services
8.1 The Website contains or may contain various interactive portions, such as a forum, message board or other types of interactive features ("Online Services"). We have no obligation to actively monitor the Online Services, but we reserve the right to do so. We are not responsible for, nor do we vouch for the accuracy of, the content of any user comments or other content that may be posted or uploaded by a user. User comments and other content posted or uploaded by a user (“User Content”) express the views of the user and not the views of us. We reserve the right, in our sole discretion, to edit, delete, or refuse to post User Content, for any reason whatsoever. 

8.2 If you believe that any User Content is inaccurate or objectionable, you should contact us by sending an email to usa.customerservice@marimekko.com. Please provide us with detailed information about the nature and location of the alleged objectionable material so that we may easily locate and investigate the same. 

8.3 By using this Website, you agree that: 

a. You will not upload, post, email or otherwise transmit any material or other content that: (i) is defamatory, libelous, disruptive, threatening, invasive of a person's privacy, harmful, abusive, harassing, obscene, hateful, or racially, ethnically or otherwise objectionable; or that otherwise violates any law; (ii) contains software viruses or any other computer codes, files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (iii) infringes any person or entity's intellectual property rights (including but not limited to, patent, trademark, trade secret, copyright or other intellectual property right). 

b. You will not impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity. 

c. You will not repeatedly post the same or similar message ("flooding") or post excessively large or inappropriate images or content. 

d. You will not distribute or publish unsolicited promotions, advertising or solicitations for funds, goods or services, including but not limited to, junk mail, spam and chain letters. 

8.4 User Content becomes public information. You should be very careful about posting personally identifiable information such as your name, address, telephone number or email address. If you post personal information online, you may receive unsolicited messages from other users in return. 

8.5 You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password, regardless of whether such use is authorized by you or not. 

8.6 If you submit any User Content, you grant to us, and any of our successors, licensees, assigns, and affiliates, a royalty-free, perpetual, irrevocable, non-exclusive and fully sub-licensable right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display the User Content, and in any other media, now known or hereafter devised.

9. Sales, Shipping, and Returns
9.1 We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

9.2 For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

9.3 Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

9.4 We will ship your order as it becomes available. Usually, products ship the same day if ordered by 5:00PM (Eastern Time), or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when a product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by us only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability

9.5 We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for thirty (30) days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return thirty (30) days from the date of purchase.

9.6 We shall automatically charge and withhold all applicable sales taxes. 

10. Disclaimers
10.1 WE MAKE NO WARRANTIES, WHETHER EXPRESS OR IMPLIED IN RELATION TO THE ACCURACY OF ANY INFORMATION ON THE WEBSITE. THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATION. WE MAKE NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, IN RELATION TO THE WEBSITE, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY, ACCURACY, CONDITION OR COMPLETENESS, OR ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OR TRADE. 

10.2 WE MAKE NO WARRANTY THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS OR WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR BUGS OR ARE FULLY FUNCTIONAL, ACCURATE, OR RELIABLE. 

10.3 AS SET FORTH IN THE WEBSITE PRIVACY POLICY, YOU ACKNOWLEDGE THAT WE CANNOT GUARANTEE, AND THEREFORE SHALL NOT BE IN ANY WAY RESPONSIBLE FOR, THE SECURITY OR PRIVACY OF THE WEBSITE AND ANY INFORMATION PROVIDED TO OR TAKEN FROM THE WEBSITE BY YOU. 

11. Limitations on Liability
WE WILL NOT BE LIABLE, IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE OUT OF OR IN CONNECTION WITH THE WEBSITE FOR ANY ECONOMIC LOSSES (INCLUDING WITHOUT LIMITATION LOSS OF REVENUES, PROFITS, CONTRACTS, BUSINESS OR ANTICIPATED SAVINGS) OR ANY LOSS OF GOODWILL OR REPUTATION, OR ANY LOSS OR CORRUPTION OF DATA, OR ANY SPECIAL OR INDIRECT OR CONSEQUENTIAL LOSSES; IN ANY CASE WHETHER OR NOT SUCH LOSSES WERE WITHIN THE CONTEMPLATION OF US AT THE DATE ON WHICH THE EVENT GIVING RISE TO THE LOSS OCCURRED. 

12. Indemnification
YOU AGREE TO BE FULLY RESPONSIBLE FOR (AND FULLY INDEMNIFY US AGAINST) ALL CLAIMS, LIABILITY, DAMAGES, LOSSES, COSTS AND EXPENSES, INCLUDING LEGAL FEES, SUFFERED BY US AND ARISING OUT OF ANY USER CONTENT YOU POST TO THE WEBSITE AND ANY BREACH OF YOUR REPRESENTATIONS AND WARRANTIES OR THESE TERMS AND CONDITIONS BY YOU OR ANY OTHER LIABILITIES ARISING OUT OF YOUR USE OF THE WEBSITE, OR THE USE BY ANY OTHER PERSON ACCESSING THE WEBSITE USING YOUR COMPUTER OR INTERNET ACCESS ACCOUNT. 

13. Investigations of Violations of These Terms
We may investigate any reported violation of its terms and conditions and take any action that we deem appropriate. Such action may include, but is not limited to, issuing warnings, removing posted content and/or reporting any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other third parties. 

14. Notice for California Users
Under California Civil Code Section 1789.3, California Website users are entitled to know that they may file grievances and complaints with: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210, or by email at dca@dca.ca.gov.

15. Miscellaneous
15.1 If any part of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions. 

15.2 These Terms and Conditions and our Privacy Policy, and any other terms or agreements that may be posted on the Website (as may be amended from time to time) (“Website Agreements”) contain the entire agreement between you and us relating to the Website and your use of the Website, and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters. No oral explanation or oral information shall alter the interpretation of these Website Agreements. You confirm that, in agreeing to accept these Website Agreements, you have not relied on any representation except insofar as the same has expressly been made a representation in these Website Agreements, and you agree that you shall have no remedy in respect of any representation which has not become a term of these Website Agreements. These Website Agreements will be exclusively governed by and construed in accordance with the laws of the State of New York, and the courts located in the City and County of New York will have exclusive jurisdiction in any dispute, except that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions. 

16. Contact Information
You may send us notices or communicate with us by email to usa.customerservice@marimekko.com As proof of sending does not guarantee our receipt of your notice, you must ensure that you have received an acknowledgement or receipt from us, which should be retained by you. 

DATE LAST MODIFIED November 2013

PRIVACY POLICY

WE TAKE PRECAUTIONS WITH CUSTOMER INFORMATION AND PERSONAL DATA.

By accessing this Website, you acknowledge the Website Privacy Policy and agree to be bound by the terms thereof. If there is anything you do not understand please email any inquiry to usa.customersevice@marimekko.com.  If at any time you do not agree to this Privacy Policy, please do not use this Website.

This Website is operated by Marimekko North America LLC ("us/we"), the owner of the exclusive rights to use the MARIMEKKO trademarks, logos and trade dress (“Marks”) in North America. “Website” means the website located at us.marimekko.com, and any subsequent URL which may replace it, and all associated micro sites. "You/your" means you as a user of the Website. “User” means all users of this Website. We offer this Website, including all information and services available from this Website, to you conditioned upon your acceptance of all the terms, conditions, policies and notices stated herein. Your continued use of this Website constitutes your agreement to THIS PRIVACY POLICY. 

We value our users and respect your privacy. We collect information about you through the Website in an effort to improve your online experience and to communicate with you about our products, services and promotions. Neither your name nor anything personal about you is sold or shared with any non-affiliated company or agency. However, as described in greater detail below, we may share your information under certain circumstances with businesses we work with to help the Website function and deliver our products to you. 

This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. This policy also describes the choices you can make about how we collect and use certain of that information. Amendments to this policy will be posted at this URL and will be effective when posted.  You can tell if the policy has changed by checking the last modified date that appears on this policy. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof.

1. Types of Information Collected
We will ask you for certain kinds of personal information to provide the various services on the Website. This information includes:

Your Account - You have the opportunity to create a personal account with us to purchase our products. Your account allows you to use certain features on the Website and fully access the Online Services (as defined in the Terms and Conditions). Using a login name and password of your choice, you may access your account online at any time to add, delete, or change your information. In creating this account, you authorize us to store your name and email address and other personal information that you are asked to provide when you create your account, and to continue to store such information for archival purposes even if you change or delete your account.  If you ever use a public computer to login to your account on the Website, you are strongly encouraged to log out at the conclusion of your session. By doing so, although your information will still be stored in connection with the Website, it will not be accessible to anyone else from that computer. As set forth in the Terms and Conditions, we will not be responsible for your failure to take the appropriate steps to keep your personal account information private.  

Loyalty Program - When you create an account with us, you will be given the option to be added to our global loyalty program, which is governed by separate terms and  conditions and is subject to a separate privacy policy . The loyalty program is operated by an affiliate of ours outside of North America. 

Email lists of our licensees - You will also be given the option to be added to the email lists of our licensees. Once you opt-in to receive emails from our licensees, you will have to follow their opt-out procedures in order to be removed from their lists.

Purchases - When you place an order, you will be asked to provide your credit card information. This information will be stored in your account for easy reference for your future orders.

Calls to Customer Service/Participation in Promotions/Sweepstakes or Surveys - If you call our Customer Service center or participate in one of our promotions, contests or user surveys, you may be asked for additional information, such as your age, interests or product preferences.

2. Use of Your Personal Information
We use the information collected from you for various purposes, including:

- to complete your purchase transactions

- to provide the services you request 

- to keep you informed about the status of your orders

- to identify your preferences, so we can notify you of information or products, services, and promotions that might be of interest to you 

- to notify you of product recalls or provide other information concerning products you have purchased

- to improve merchandise selections, customer service, and overall shopping experience

- to communicate with you by email, postal mail, telephone, text message, or other means 

3. Sharing Information With Third Parties
3.1 When you opt in to receive emails from our licensees, we will share your name and email address with those parties so that you may receive emails from those parties regarding their various goods and services that may be of interest to you. We will not sell your information to third parties, and we will not share, sell or trade your personal information with any parties other than our licensees (except for certain third parties hired by us to help the Website function and complete your orders). When we share your information with our licensees, we will not share any of your credit card information. We do not contribute to or participate in any cooperative databases, which give other companies access to such personal information. We will require any party that has access to any of your personal information to agree to abide by this Privacy Policy, but as these parties are independent from us, we will not be liable for their actions.

3.2 We may provide access to your personal information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of other users or visitors of this Website or the public.

3.3 We may also disclose information to outside companies that help bring you the services we offer. For example, we may work with an outside company to: (a) manage and maintain our Website; (b) manage our orders and shipping process; (c) manage a database of customer information; (d) assist in distributing e-mails; (e) assist with direct marketing and data collection; (f) provide data storage and analysis; (g) provide fraud prevention; (h) provide customer service by phone; (i) manage our sweepstakes and contest; and/or (j) provide other services designed to assist us in maximizing our business potential, maintaining the Website, and completing your orders. We require that these outside companies agree to abide by this Privacy Policy and keep confidential all information we share with them and to use the information only to perform their obligations in their agreements with us. However, as these outside companies are independent from us, we will not be liable for their actions.

3.4 We may also make non-personal information available, in aggregate form, to marketing partners, advertisers, and others in order to assist us in providing our services and identifying potential customers. This information will not include anything that is personal about you or allow any such third parties to identify you or access your personal information. 

3.5 We may disclose your personal and non-personal information to any successor company, such as a company that acquires us. In the event we are acquired or merge with another company, our customers’ personal and non-personal information will likely be among the assets transferred. 

4 Cookies
Several of the functions on the Website use cookies. A cookie is a small piece of information sent by a website that is saved on your hard drive by your computer's browser. Cookies help the Website to remember you when you return to the Website. Cookies also hold information we may need to personalize or enhance your experience and to gather Website statistical data, such as which pages are visited, the Internet provider's domain name and the addresses of the sites visited immediately before coming to and immediately after leaving the Website.  However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets us anonymously trace your "clickstream" activity (i.e., the paths taken by visitors to the Website as they move from page to page) to enable us to better serve our customers by revealing which portions of the Website are the most popular. Cookies contain absolutely no personal information, and you may also disable cookies on your browser. Please review your browser's instructions for doing so. 

5. Pixel Tags
We may also use "pixel tags" (sometimes called "web beacons" or "clear gifs"), which are tiny graphic images, on the Website. Pixel tags may help us analyze the user’ online behavior and measure the effectiveness of the Website. We may work with service providers that help us track, collect, and analyze this information. Pixel tags on the web site may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Website. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the websites you visit immediately before coming to our site. We do not otherwise track any information about your use of other websites.

Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

We may also work with business partners that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to the Website and your interaction with our communications.

We may combine the information collected through cookies and pixel tags with other information we have collected from you. This information may be used to improve the Website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of our advertising, and for other internal business purposes.

6. Your Security
6.1 We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.  In addition, it is our policy to never send your credit card number via e-mail. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting information, so please do not email us any confidential or financial information.

6.2 In order to process your credit cards, we use a service that uses Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately. All credit card transactions occur in a secure area of the Website, to protect you from any loss, misuse or alteration of information collected. When you have finished shopping and begin the checkout process, you will move into the secure area of the Website. Once you have entered, the page address (URL) will change from “http” to “https” to let you know you are in a secure area. Also, a key or a closed lock will appear in the lower right hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process.  

6.3 Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use all reasonable means to ensure the security of information you transmit to us, we cannot guarantee that such information will not be intercepted by third parties, and we will not be liable for the same. We will, however, investigate and, if appropriate, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law. 

7. Links to Other Websites
7.1 While visiting the Website, you may link to websites operated by third parties. This does not mean that we endorse these websites. We do not make any representations or warranties about any third-party website you may access through the Website. Such linked websites are independent from us, and we have no control over, or responsibility for, their products, services, information, or other activities.

7.2 In addition, our Privacy Policy may differ from those of these other websites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that website, not our Privacy Policy. Please make sure you understand the other website's privacy policy before providing personal information. 

8. "Spoofing" And "Phishing"
A common Internet scam is known as "spoofing" or "phishing." This occurs when you receive an email from what appears to be a legitimate source requesting personal information from you. Please be aware that we will never send you any email requesting you to disclose or verify your credit card, bank information, password, or any other personal information. If you ever receive an email that appears to be from us requesting such information from you, DO NOT respond to it, and DO NOT click on any links appearing in the email. Instead, please forward the email to us at usa.customerservice@marimekko.com, as we will investigate instances of possible Internet fraud. 

9. Children and Privacy
The Website is not meant for children, and we will not collect any personally identifiable information from children under the age of 18 without verified parental consent. By creating an account and providing us with your personal information, you are verifying that you are at least 18 years old. We cannot and will not independently verify that our users are at least 18 years old, but we will remove from our files any personally identifiable information of anyone we discover to be under 18 years old. We are concerned about the safety of children when they use the Internet, and understand that children may not understand all the provisions of our Privacy Policy or make informed decisions about the choices that are made available to adult users of the Website. We encourage parents and guardians to spend time with their children online and to be familiar with the sites their children visit.

10. Your California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request by email to usa.customerservice@marimekko.com.  Please allow 30 days for a response. 

11. Confidential Information
We do not want you to send any emails to us containing confidential or proprietary information Any emails you send us, and all information, materials, suggestions, ideas or comments contained therein will be considered non-confidential, and by submitting the same, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the email or anything contained therein for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name or personal information unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission. 

If you have any questions about your privacy or security at the Website, please send an email to: usa.customerservice@marimekko.com and include your name and email address in the message. 

DATE LAST MODIFIED November 2013

Loyalty Program Terms & Conditions

  1. Marimekko Corporation (referred to in these terms and conditions as “Marimekko”) loyalty program provides varying benefits to loyal customers. These terms and conditions are not intended to limit any legal rights of a person acting in the role of a consumer. The benefits to the members of the loyalty program are only available at Marimekko Corporation’s stores and factory outlets. Retailer-owned Marimekko stores and multibrand retailers carrying Marimekko are not obligated to offer the same benefits.
  2. To be eligible to participate in Marimekko’s loyalty program a customer shall be at least fifteen (15) years of age or older, or as required by applicable mandatory legislation. In order to participate in the loyalty program individuals must expressly accept and thereby be bound by these terms and conditions by either completing, signing and returning the membership application form in one of Marimekko’s shops or by signing up online at us.marimekko.com/newsletter/. Marimekko has the right, at its sole discretion, to reject a membership application. If the applicant has not yet reached the age of 15, or such other age as may be required by applicable mandatory legislation, and wants to join the program, Marimekko requires an approval from a parent. The loyalty program is intended only for the member’s personal usage. The membership is free of charge. 
  3. By signing-up to Marimekko’s loyalty program, you consent to Marimekko’s collection of your personal information for the purpose of the program. The member’s personal data processed/collected as a part of the Marimekko loyalty program will be stored in the Marimekko’s loyal customer - personal data file. By participating in the loyalty program the applicant accepts that his/her personal data will be processed as defined in the description of file. The description of data file is available in the Marimekko Corporation’s stores and on the following website: us.marimekko.com/newsletter/.
  4. Marimekko’s loyalty program membership is personal and only the member himself/herself can make related purchases, unless otherwise separately communicated. 
  5. In order to serve members in the best possible way, members must inform Marimekko about any changes in his/her contact details at Marimekko store or by emailing at: usa.customerservice@marimekko.com.  Members may access their personal data by emailing to the following address: usa.customerservice@marimekko.com 
  6. Marimekko reserves the right, without a separate notice, to terminate the loyalty program and alter or amend the terms and conditions of the loyalty program. Notification of changes to the terms and conditions will be sent to the member personally or by posting an updated version of the terms and conditions on Marimekko’s website one month before the changes become effective.
  7. Marimekko has the right to terminate the membership at any time if a member has breached the terms and conditions of Marimekko loyalty program. A member can resign from Marimekko loyalty program at any time without a notice period by emailing at usa.customerservice@marimekko.com or by posting (mailing) a resignation notice to Marimekko Oyj, Loyal customer service, Puusepänkatu 4, 00880 Helsinki, Finland.
  8. The promoter and controller of Marimekko’s loyalty program is Marimekko Corporation, Loyalty program, Puusepänkatu 4, 00880 Helsinki, Finland, tel: +358 9 758 7272, e-mail: usa.customerservice@marimekko.com.
  9. Unless otherwise required by applicable mandatory laws, Marimekko loyalty program is construed in accordance with and governed by the laws of Finland.

Loyalty Program Description of File

Description of Data File
Personal Data Act (523/99) 10 §

25.10.2013

1. Data Controller Marimekko Oyj
Puusepänkatu 4
00880 Helsinki
FINLAND
Phone: +358-9-758 71
2. The person in charge of matters relating to the register and/or contact person

Laura Jokinen

Puusepänkatu 4
00880 Helsinki
FINLAND
Phone: +358-9-758 71
3. Name of the register Marimekko’s loyal customer register
4. Group of data subjects Persons signed-up for the Marimekko loyal customer system
5. The purpose of processing personal data

Personal data stored in the register is used for managing the relationships with loyal customers and for managing, developing and analyzing the Data Controller’s customer service and other operations as well as to direct marketing at special customer groups.

Personal data collected may be used for marketing purposes pursuant to applicable laws, such as the Finnish Personal Data Act (523/1999) and the Act on the Protection of Privacy in Electronic Communications (516/2004).

6. Content of the register

Information included in the following data groups may be processed in the register:

Basic data, such as: Name; date of birth; gender; e-mail addresses; telephone numbers; mailing addresses; profession and household size.

Information related to the customer or co-operation relationship: Identification data related to the use of Marimekko’s services (loyal customer number); date of becoming a loyal customer; as well as direct marketing permissions and prohibitions.

Data related to offers and purchases as well as other communication, such as: Benefits, services and campaigns directed at and offered to the data subject and the use thereof; other communication and measures related to the customer or co-operation relationship as well as purchases made in Marimekko’s stores, dates of the purchases and products purchased (number and price of the products purchased and the total sum of purchases).

7. Regular sources of information

Most of the information is collected from the data subjects themselves at the beginning of and during the customer or co-operation relationship.

Updates to the personal data are also received from authorities, organizations, companies offering updating services, public directories and other public sources of information.

8. Regular destinations of disclosed data and the transfer of data to countries outside of the European Union or the European Economic Area

Marimekko may disclose personal data within the limitations imposed by effective legislation as follows:

On the basis of a data subject’s consent;

To companies belonging to the Marimekko group and to authorized third parties to the extent they participate in the realization of the purposes of use stated in this description of data file. Marimekko obliges said parties to keep confidential all personal data disclosed to them and to secure such personal data in an adequate manner; and

On the basis of a claim based on mandatory legislation.

Disclosures and transfers outside of the EU / EEA countries:

Marimekko may transfer personal data outside of the EU / EEA countries for the realization of the purposes stated in this description of file; and

Marimekko shall disclose or transfer personal data outside of the EU / EEA countries only to such companies, with respect to which Marimekko has ensured an adequate level of data protection by means of agreements or otherwise as required by applicable law.

For technical reasons and practical reasons relating to usage, data may be stored on servers of third-party service providers used by Marimekko, or such third-party service providers may process data on behalf of Marimekko.

The data transfers are carried out in compliance with the Finnish Personal Data Act (523/1999, as amended) and the Directive of the European Parliament and of the Council on Data Protection (95/46/EC).

9. Rights of the data subjects Data subjects are, within the limitations imposed by applicable law, entitled to a) check what data Marimekko has collected of him/her; b) require that any incorrect, useless, incomplete or out-dated information be corrected or removed; c) prohibit Marimekko from processing his/her personal data for the purposes of direct marketing, market research and opinion polls. Data subjects may use their above rights by contacting Marimekko at the addresses stated in the beginning of this description of file.
10. The principles in accordance to which the data file has been secured. Tangible material (paper registration forms) is disposed after the data has been saved into the register. Before the disposal, the material will be saved in a locked space. Use of the register within the Data Controller’s organisation has been instructed, and access to the personal data file is restricted so that access to the information stored in the system and contained in the register and the right to use that information is only vested in those employees of the Data Controller who have such right on the basis of their work assignments. The data processing system is protected by data protection software for the operating system. Access to the system requires that each user of the register enters a user ID and password.